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  "title": "Shipping & Return Policies",
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  "publishedAt": "2025-05-29 01:02:44",
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  "contentHtml": "\n<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n<meta charset=\"utf-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">\n<title>Shipping &amp; Return Policy | Little Chinese Everywhere</title>\n<meta name=\"description\" content=\"Shipping and return policy for merchandise purchased through the Little Chinese Everywhere online shop, operated by FYB Digital FZCO.\">\n<link rel=\"preconnect\" href=\"https://fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https://fonts.gstatic.com\" crossorigin>\n<link href=\"https://fonts.googleapis.com/css2?family=Lora:wght@400;500;600;700&family=Kantumruy+Pro:wght@300;400;500;600;700&family=Playfair+Display:wght@700&display=swap\" rel=\"stylesheet\">\n<style>\n  :root{\n    --blue:#0755B0; --blue-d:#06407f; --sky:#52B3D9;\n    --ink:#282526; --grey:#373737; --muted:#6b6764;\n    --paper:#fff; --mist:#F8F8F8; --line:#E2E2E2;\n    --serif:'Lora', Georgia, serif;\n    --sans:'Kantumruy Pro', system-ui, -apple-system, Segoe UI, Roboto, sans-serif;\n    --wrap:1180px;\n  }\n  *{box-sizing:border-box}\n  html{scroll-behavior:smooth}\n  body{margin:0;font-family:var(--sans);color:var(--ink);background:var(--paper);\n       font-size:18px;line-height:1.65;-webkit-font-smoothing:antialiased}\n  a{color:var(--blue);text-decoration:none}\n  a:hover{text-decoration:underline}\n  img{max-width:100%;display:block}\n  .wrap{max-width:var(--wrap);margin:0 auto;padding:0 24px}\n  .doc{max-width:820px;margin:0 auto;padding:52px 24px 68px}\n  .doc .eyebrow{font-size:13px;letter-spacing:.18em;text-transform:uppercase;font-weight:600;color:var(--blue);margin:0 0 10px}\n  .doc h1{font-family:var(--serif);font-weight:700;font-size:clamp(30px,4.2vw,40px);color:var(--ink);line-height:1.12;margin:0 0 12px}\n  .doc .updated{font-size:13.5px;color:var(--muted);margin:0}\n  .doc .lede{font-size:17px;color:var(--grey);margin:22px 0 20px;line-height:1.7}\n  .doc h2{font-family:var(--serif);font-weight:700;font-size:20px;color:var(--blue);text-transform:uppercase;letter-spacing:.02em;\n          margin:46px 0 6px;padding-top:24px;border-top:1px solid var(--line)}\n  .doc h3{font-family:var(--serif);font-weight:700;font-size:16.5px;color:var(--ink);margin:26px 0 4px}\n  .doc p{font-size:16px;line-height:1.75;color:var(--grey);margin:0 0 1em}\n  .doc ul,.doc ol{margin:.2em 0 1.1em;padding-left:1.35em;color:var(--grey);font-size:16px;line-height:1.7}\n  .doc li{margin:0 0 .5em}\n  .doc strong{color:var(--ink);font-weight:600}\n</style>\n</head>\n<body>\n\n<main>\n  <p>Little Chinese Everywhere · Shipping &amp; Returns</p>\n  <h1>Shipping &amp; Return Policies</h1>\n  <p>Last updated July 2026</p>\n  <p>This Shipping &amp; Return Policy applies to merchandise purchases made through the Little Chinese Everywhere online shop.</p>\n  <p>The Little Chinese Everywhere online shop is operated by:</p>\n  <p><strong>FYB Digital FZCO</strong><br>\n  IFZA Business Park, DDP, Premises No 49564-001<br>\n  PO Box: 342001<br>\n  Building A1, Dubai Digital Park<br>\n  Dubai, United Arab Emirates</p>\n  <h2>Shipping Policy</h2>\n  <h3>Shipping Destinations</h3>\n  <p>We currently ship to customers in North America, European Union countries, Australia, New Zealand, and selected international destinations.</p>\n  <p>We ship to:</p>\n  <ul>\n    <li>United States</li>\n    <li>Canada</li>\n    <li>All EU countries, including Switzerland and Norway</li>\n    <li>Australia</li>\n    <li>New Zealand</li>\n    <li>Singapore</li>\n    <li>Malaysia</li>\n    <li>Israel</li>\n  </ul>\n  <p>If you are located outside these regions, please contact us before placing your order.</p>\n  <h3>Fulfilment and Shipping Origin</h3>\n  <p>Orders may be fulfilled and shipped through our third-party fulfilment partners located in China.</p>\n  <p>Little Chinese Everywhere works with trusted suppliers and fulfilment providers to prepare, package and ship merchandise internationally. Depending on the product and destination, your order may be shipped directly from China to your delivery address.</p>\n  <h3>Processing Time</h3>\n  <p>Orders are generally processed within 3–7 business days.</p>\n  <p>Once your order has been shipped, you will receive a confirmation email containing relevant tracking information where available.</p>\n  <h3>Estimated Shipping Times</h3>\n  <ul>\n    <li><strong>United States:</strong> 7–15 business days</li>\n    <li><strong>Canada:</strong> 10–18 business days</li>\n    <li><strong>EU Countries:</strong> 8–20 business days</li>\n    <li><strong>Australia / New Zealand:</strong> 10–20 business days</li>\n    <li><strong>Singapore / Malaysia:</strong> 7–10 business days</li>\n    <li><strong>Israel:</strong> 8–20 business days</li>\n  </ul>\n  <p>Delivery times are estimates only and are not guaranteed. In most cases, delivery will occur within the estimated timeframe. However, shipping times may vary due to customs processing, peak periods, public holidays, carrier delays, weather conditions, or other circumstances outside our control.</p>\n  <h3>Shipping Rates</h3>\n  <p>Shipping costs are calculated at checkout based on your location, order weight and shipping method.</p>\n  <p>Free shipping is available on orders over 70 USD.</p>\n  <h3>Customs &amp; Import Duties</h3>\n  <p>Orders may be subject to import duties, taxes, VAT, customs fees or other charges imposed by the destination country.</p>\n  <p>Customers are responsible for any customs duties, local taxes, processing fees, or additional charges required by the destination country unless otherwise stated.</p>\n  <p>Little Chinese Everywhere is not responsible for delays caused by customs authorities or additional charges imposed after shipment.</p>\n  <h3>Packaging</h3>\n  <p>We carefully package all items to minimise damage during transportation and reduce unnecessary waste.</p>\n  <p>Fragile products may receive additional protective packaging where required.</p>\n  <h2>Return &amp; Exchange Policy</h2>\n  <p>We want you to love what you ordered. If something is not right, please contact us and we will assist you.</p>\n  <h3>Return Window</h3>\n  <p>You may request a return or exchange within 14 days of receiving your order.</p>\n  <h3>Eligible Items</h3>\n  <p>We accept returns for:</p>\n  <ul>\n    <li>Clothing that is unworn, unwashed and has original tags attached</li>\n    <li>Accessories such as sleeping masks in original packaging</li>\n    <li>Home items that are unused and undamaged</li>\n  </ul>\n  <p>Items must be returned in their original condition to qualify for a refund or exchange.</p>\n  <h3>Non-Returnable Items</h3>\n  <p>The following items cannot be returned:</p>\n  <ul>\n    <li>Items marked as Final Sale</li>\n    <li>Worn, used or washed clothing</li>\n    <li>Opened or used personal care items</li>\n    <li>Customised or personalised products</li>\n  </ul>\n  <p>Personalised products cannot be returned or exchanged unless they arrive damaged, defective or incorrect.</p>\n  <h3>How to Request a Return</h3>\n  <p>Please email <a href=\"mailto:support@littlechineseeverywhere.com\">support@littlechineseeverywhere.com</a> within 14 days of delivery.</p>\n  <p>Please include:</p>\n  <ul>\n    <li>Your order number</li>\n    <li>The reason for the return</li>\n    <li>Photos of the product if relevant</li>\n  </ul>\n  <p>We will respond within 2 business days with return instructions.</p>\n  <p>Customers should not send products back without prior confirmation from Little Chinese Everywhere.</p>\n  <p>Customers are responsible for return shipping costs unless the product arrived damaged, defective or incorrect.</p>\n  <p>Return shipping addresses and instructions will be provided after approval of your return request.</p>\n  <h3>Refunds</h3>\n  <p>Refunds will be issued to your original payment method within 14 business days after we receive and inspect the returned item.</p>\n  <p>Shipping fees are non-refundable unless the return is caused by an error on our part.</p>\n  <h3>Exchanges</h3>\n  <p>If you would like a different size, colour or replacement item, please contact us through your return request.</p>\n  <p>Exchanges will be processed after the original item has been returned and inspected.</p>\n  <p>Customers are responsible for return shipping fees for exchanges unless the item received was incorrect or defective.</p>\n  <h3>Damaged or Incorrect Items</h3>\n  <p>If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with clear photos.</p>\n  <p>We will review the issue and provide an appropriate solution, which may include a replacement, refund or other resolution.</p>\n  <h3>Lost or Delivered Packages</h3>\n  <p>Once tracking information confirms delivery to the address provided by the customer, Little Chinese Everywhere is not responsible for packages that are lost, stolen or misplaced after delivery.</p>\n  <p>Customers are responsible for providing accurate delivery information at checkout.</p>\n  <h2>Relationship to Other Website Services</h2>\n  <p>This Shipping &amp; Return Policy applies only to merchandise purchases made through the Little Chinese Everywhere online shop.</p>\n  <p>Travel articles, guides and tour services presented on the website are governed by separate terms and policies.</p>\n</main>\n</body>\n</html>\n",
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